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Our Zendesk App User Guides & FAQs
Lovely Views
Sticky Notes
Quickie
Escalator
Bubbly FREE
Tickler
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Admin Essentials
Billing and Payments
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Flexible Zendesk App Payment & Trial Options
What’s the difference between disabling an app vs. uninstalling an app?
Restrict the app to certain agents and pay less!
Get the app installed on a sandbox for free
Product news and updates
News & Announcements
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New updates for Sticky Notes: Multi-installs, pinned side conversations, Ticket Editor location, and more!
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Thank you for an incredible 2024!
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📢 Quickie infrastructure update: New CDN released
Quickie 4.1: Smarter search, improved navigation, and more!
Major Quickie update: Advanced search, bookmarks, and more!
Sticky Notes now has Logged Notes and more
See all 33 articles
Service Notifications
Resolved incident » Quickie app loading issues
Resolved incident » Issue affecting Sticky Notes preventing submission of ticket
Resolved incident » December 15, 2023 - Sticky Notes expiry notification issue
Resolved incident » Closing ticket tab not returning to Lovely Views
Resolved issue » Bug in preview, when ticket has more than 100 comments
Resolved incident » Lovely Views 16 April 2021
Our Zendesk Apps
Lovely Views
GIF guide to sharing an agent's personal views with other agents in Zendesk
How to efficiently share an agent's personal views with other agents in Zendesk
How to change the default Personal folder emoji 🥷
Lovely Views » User guide
Lovely Views » Release notes
Lovely Views comparison with standard views
See all 7 articles
Quickie
FAQs: Searching by custom fields with Quickie Advanced Search for Zendesk
App solutions for displaying Organization and associated custom field data
Seek » User guide
Quickie » User guide
Quickie » Release notes
Sticky Notes
Options for handling images in Sticky Notes
Sticky Notes » Release notes
Sticky Notes » User guide
Escalator
Setting up escalations in Escalator with auto-filled fields
Setting up Escalator for your third party escalation 📝
Escalator » User guide
Tickler
Tickler » User guide
Customization guide for the Tickler progress field
Tickler FREE » User guide
Fork
Automatic Fork » User guide
Fork » User guide
Field Marshal
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How does pricing work for Field Marshal?
Field Marshal 2 & 3 » User guide
Strawberry Fields
Strawberry Fields » User guide
Bubbly
Bubbly FREE » User guide
Lovely
Lovely » User guide
App Installation
App installation and updating
Blower
Blower configuration
Blower » User guide
Zendesk
FAQ - Frequently Asked Questions
Are your apps compatible with the new Zendesk Agent Workspace?
Tips & Tricks
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Restricting access to knowledge base content in Zendesk Help Center
Troubleshooting app loading issues in Zendesk
How to install apps like Tickler from the Zendesk Marketplace
Forwarding a customer's email from your inbox to your Zendesk
Legals
Docs
Process to Engage New Sub-processors