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Product news and updates
Service Incident - December 15, 2023 - Sticky Notes Expiry Notification Issue
RESOLVED ISSUE: Closing ticket tab not returning to Lovely Views
RESOLVED ISSUE: Bug in preview, when ticket has more than 100 comments
Service Incident - Lovely Views - 16 April 2021
News & Announcements
Sticky Notes now has Logged Notes and more
Zendesk announces restriction of offset-based pagination (OBP)
Quickie has a bunch of new features: Favorites, home view, dark-mode and more...
Favorites & filters coming soon to Lovely Views
Lovely Views v3.0 coming soon with Quickie added!
Announcement: Tickler FREE has been ported to the Zendesk v2 Apps Framework
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Our Zendesk Apps
User guide | Lovely Views
Release notes | Lovely Views
Lovely Views comparison with standard views
How do I access the Lovely Views settings/preferences?
User guide | Quickie
Release notes | Quickie
Release notes | Sticky Notes
User guide | Sticky Notes
User guide | Escalator
User guide | Tickler
Customization guide for the Tickler progress field
User guide | Tickler FREE
User guide | Automatic Fork
User guide | Fork
How does pricing work for Field Marshal?
User Guide | Field Marshal 2 & 3
User guide | Strawberry Fields
User guide | Bubbly FREE
User guide | Lovely
App installation and updating
User guide | Blower
FAQ - Frequently Asked Questions
Are your apps compatible with the new Zendesk Agent Workspace?
Tips & Tricks
Restricting access to knowledge base content in Zendesk Help Center
How to install apps like Tickler from the Zendesk Marketplace
Forwarding a customer's email from your inbox to your Zendesk
Process to Engage New Sub-processors
Old User Guides
Tickler PLUS User Guide