In busy Zendesk workflows, jumping between views, tickets, and searches can break your rhythm.
Quickie’s Pin button solves this by letting you keep the app open while you browse tickets, move between queues, or investigate related records.
Keep your navigation visible while you work
When Quickie is pinned, it stays open as you move around Zendesk. This makes it easier to:
Switch between multiple views without reopening the app
Jump back to Bookmarks or Activity while reviewing tickets
Compare tickets side by side with your view list
Work through a queue without losing your place
Instead of Quickie feeling like a popup, it becomes a persistent navigation panel.
Especially useful for high-volume work
Teams often rely on the Pin feature when they are:
Triage leads moving quickly between queues
Agents reviewing many tickets in a short time
Support leads monitoring escalations
Anyone working from Bookmarks or Activity all day
It’s a small feature, but it removes a surprising amount of friction from daily work.
Learn more and try it out
Visit the Quickie product page to learn how Quickie improves navigation, search, and ticket visibility inside Zendesk
Start a free trial on the Zendesk Marketplace and see how much faster your workflow becomes with Quickie.
Start your 14-day free trial >
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