Our Zendesk Apps
All documentation and tips for Lovestock & Leaf's complete suite of Zendesk Apps.
Lovely Views
- ★ Lovely Views 4.5: See it, reply to it, solve it, all from your queue
- ★ Lovely Views 4.5 » User guide
- ★ Seek » User guide
- ★ Lovely Views 3.9 » User guide
- Sort, group, and scan Zendesk queues faster with Lovely Views
- Jump to the first or last ticket in Zendesk views with Lovely Views
Quickie
- ★ Quickie » User guide
- Export your Zendesk views list to CSV with Quickie for auditing
- Turn saved searches into strategic queues in Zendesk with Quickie
- Pin Quickie open in Zendesk for true multitasking
- Organize Zendesk views into folders using Quickie
- Find tickets you were just working on in Zendesk using Quickie
Sticky Notes
- ★ Show requester and organization alerts on new Zendesk tickets with Sticky Notes
- ★ Sticky Notes » User guide
- Make important ticket information impossible to miss with Sticky Notes
- Improve Zendesk data quality with value hints, default values, and tooltips in Sticky Notes
- Pin Slack conversations and internal approvals in Zendesk with Sticky Notes
- Keep department notes separate in Zendesk without losing visibility using Sticky Notes
Escalator
- ★ More control over Zendesk escalations and sub-tickets with Escalator 2.7.16
- ★ Create multi-level Zendesk escalations with Escalator
- Tailor Zendesk escalation options for different teams with Escalator
- Organize escalation paths in Zendesk with Escalator folders and sub-folders
- Managing external vendor escalations in Zendesk: clearer handoffs with Escalator
- From side conversations to escalations in Zendesk: when Escalator is the better fit
Tickler
- ★ Keep every checklist on track with Tickler’s new guided workflows
- ★ Tickler » User guide
- Trigger actions at the right moment in Zendesk with Tickler (task vs checklist level)
- Printing Tickler checklists from Zendesk
- Track checklist progress in Zendesk views with Tickler
- Ensure consistent communication in Zendesk by appending Tickler checklists to ticket comments
Fork
Field Marshal
Strawberry Fields
Bubbly
- ★ Bubbly: Best practices for internal messaging etiquette in Zendesk
- ★ Different Bubbly chat window sizes and when to use them in Zendesk
- ★ Admin checklist for launching Bubbly to your support team in Zendesk
- Quick message formatting tricks in Bubbly for Zendesk
- Why choose Bubbly over Slack for quick ticket questions in Zendesk
- Manage access to Bubbly, the internal messaging app for Zendesk