Submit a request

Support Centre

Quickie » Release notes

v4.3.5-p1 (15 December 2025)

Enhancements

  • Applied latest security update


v4.3.5 (1 October 2025)

Fixes

  • Quickie user field auto-created where required
  • Refinements to conditions and field handling in Seek
     

v4.3.4 (16 September 2025)

Enhancements

  • Applied latest security update

Fixes

  • Refinements to folder and view behavior when renaming or moving items
  • Other minor fixes and performance polish
     

v4.3.2 (4 September 2025)

What’s new?

  • Move to option for reorganizing folders and views, with permissions respected by role

Enhancements

  • More reliable profile saving in scenarios where Zendesk’s handling could behave unexpectedly
  • Cleaner formatting for expanded multi-line fields

Fixes

  • View renaming refined to prevent unintended folders from separator characters
  • Improved handling of Closed tickets in the Activity tab
  • Saved personal searches, search tab naming, and sidebar spacing updated for smoother behavior
  • Plus other minor fixes and polish
     

v4.3.1 (29 July 2025)

What’s new?

  • Portuguese is now supported across most of Quickie, with full Seek coverage coming soon

Enhancements

  • Search tab labels in Seek now display user-friendly names instead of internal IDs
  • Folder totals now display even for longer folder names
  • Tooltips now have clearer labels and a more natural hover delay
  • Keyboard navigation behaves more predictably

Fixes

  • Due dates now display more cleanly
  • Renamed saved searches and templates now sync reliably across devices
  • A few minor display quirks such as tooltip cut-offs and text wrapping have been smoothed out
     

v4.3 (30 June 2025)

What’s new?

  • Redesigned topbar layout with clearer separation between tabs and shortcut buttons
  • Templates are now available - save reusable search setups to quickly build queries in Seek
  • Saved Searches (used like views) now appear under Views > Personal > Searches in the List tab and open in the View tab when clicked
  • “Initial search” renamed to Default template - now visible and manageable in both List and Seek tabs
  • New searches appear as temporary Search tabs for building and comparing different queries side by side
  • Smarter Dark mode - sidebar follows your Zendesk theme; topbar can match Zendesk or use light/dark with three dark schemes

Enhancements

  • Favorites now support full menu actions
  • New Find original option in Favorites to locate source items
  • Views section now with expand/collapse controls, folder renaming, and reorganized filters
  • Smoother transitions between compact and expanded modes in Seek

Fixes

  • Improved startup reliability and fixed Seek errors on slow connections
  • Resolved issues with disappearing Favorites, syncing saved searches, broken view renaming, and Home view icon display
  • Improved accuracy of “Last viewed” timestamps in Activity tab
  • Minor behavior polish
     

v4.2.4 (2 June 2025)

Enhancements

  • Faster app startup when opening in a new browser tab

Fixes
 

  • Fixed intermittent issue where Favorites disappeared after deleting a search or template in Seek


v4.2.3 (9 May 2025)

Fixes
 

  • Improved view count handling by refining how visible views are detected, further reducing unnecessary requests


v4.2.2 (7 May 2025)

Fixes
 

  • Smarter handling of rate limits for view counts, with fewer repeated errors and automatic recovery


v4.2.1 (28 April 2025)

Enhancements

  • Added two new settings to manage view count refresh rates, helping reduce unnecessary API calls:

    • Auto-refresh rate – Controls how often Quickie checks for updated view counts in the background

    • Cache time – Prevents recently updated views from refreshing again too soon, even after user actions


v4.2 (3 April 2025)

What’s new?

  • Performance and efficiency improvements

Enhancements

  • Faster and easier tab navigation

  • Unified interface hover effects and visuals

  • Improved text and layout for better readability

Fixes
 

  • Increased stability for the Home button

  • Fixed tooltip display issues

  • Adjusted sorting logic in dropdowns for intuitive selection


v4.1.2 (13 February 2025)

What’s new?

  • 'New search' shortcut in Views tab for easier access to unsaved new search in Seek

Enhancements

  • 'Search views' now supports opening folders directly from search results
  • More consistent display when switching search modes in Seek

  • Alignment improvements to icons, text, and emojis for a cleaner interface

Fixes
 

  • Adjusted display of 'All conditions' in compact view for improved readability
  • Resolved resizing issues when selecting actions via ticket sidebar


v4.1 (17 January 2025)

What’s new?

  • Enhanced search scope, now including organizations, users, articles, and side conversations
  • 'New search' button – Start a new search in Seek from anywhere in Quickie with a dedicated button for faster access
  • Modification indicators – A blue dot for searches with unsaved changes, making it easy to track edits
  • View mode and edit mode in Seek for clearer distinction between viewing and editing
  • Sidebar toggle in General settings for hiding sidebars when not needed

Enhancements

  • Faster performance, with saved searches, favorites, and navigation loading more efficiently
  • Fully revamped views list for better responsiveness
  • Improved app resizing for more stable and accurate window adjustments
  • Legacy code removed for improved reliability
  • More tooltips in Seek

Fixes
 

  • Unread button tooltips now display correctly
  • Resolved app freezing issue when resizing
  • Fixed unnecessary refreshes slowing down performance
  • Upgraded memory management for better stability


v4.0.4 General release (21 November 2024)

What’s new?

  • Seek tab for advanced ticket search with criteria editor and saving
  • Bookmarks tab for bookmark retrieval, with search
  • Activity tab, with search, to replace My ticket tabs folder
  • Heart tab for convenient settings and announcements
  • Ticket, user and organization sidebar apps with toolbar, quick access to top bar and search functionality
  • CDN for faster, more reliable performance. See Quickie CDN released 

 

v4.0 EAP (27 August 2024)

What’s new?

  • Seek tab for advanced ticket search with criteria editor and saving
  • Bookmarks tab for bookmark retrieval, with search
  • Activity tab, with search, to replace My ticket tabs folder
  • Heart tab for convenient settings and announcements
  • Ticket, user and organization sidebar apps with toolbar, quick access to top bar and search functionality


v3.3.3 (24 January 2023)

What’s new?

  • App's name changed from Quickie PLUS back to simply Quickie
  • Favorite views feature
  • My user profile folder 
  • My ticket tabs folder

Enhancements

  • Total change over of codebase framework 
Have more questions? Submit a request

Comments