General Release v2.3.4 (17 March 2022)
What’s New?
- Ability to force read-only field to show when empty
- Ability to automatically drafted multi-lines on Submit or block with confirmation
Enhancements
- Optimize app layout for Zendesk's new horizontal resizing of the sidebar
Fixes
- Non-RTE field has words broken to next line
- History sometimes doesn't show multi-select changes properly
v2.3.3 (7 Dec 2021)
What’s New?
- Ability to show mixed non-HTML and HTML content
Enhancements
- Prevents use of system field keys for user/org objects
Fixes
- When object is read-only and other factors are at play, default value is shown
- Issue with org history being saved if changed from ticket
- Notice does not show correctly for some HTML formats
v2.3.2 (25 Nov 2021)
Enhancements
- Underlying adaptation to Zendesk's change to the app framework
Fixes
- Notice text should always be HTML, disable HTML is redundant
- Some modals do not close
v2.3 (17 Nov 2021)
What’s New?
- Ability to auto-open Apps panel if a field is non-empty
- Ability to display system user/org fields in tickets
- Ability to display organization fields on user profile
Fixes
- Notices should not show if having no content
v2.2 (7 July 2021)
What’s New?
- Add the new object type, "Buttons", to run macros when clicked
- Configure tag(s) to be auto-added to tickets when fields are non-empty fields and when pinned comments exist
- Extra formatting tools in the RTE (Rich Text Editor) for multi-line fields
- Embed images into the ticket and embed YouTube videos in the app
Fixes
- App sizing issue when the icons are not loaded
- Issue when user fields have same key as system fields
- Handle field's max size reached
- Helper text not showing in a specific situations
- "Done" button issue for image paste/drag-drop
v2.1.19 (22 Jun 2020)
Fix:
- Multiline field auto takes focus when Force Show setting is ON (other field types don't have this issue)
v2.1.18 (19 Jun 2020)
Fix:
- Org field cannot be updated on t| location when org's change history feature is enabled
- Menu to view change history never shows on o| u| location (so cannot see change history even if want to)
- Light agents cannot edit fields on tickets created by themselves
- Small styling fix on select comment popup
v2.1.16 (22 May 2020)
Fix:
- Org override setting doesn't work due to different key between SN settings and main app
- Simple text change to setting description
v2.1.14 (22 May 2020)
New:
- Put red asterisk (with tooltip) next to the label of mandatory fields.
- Global setting that allowing agents extra saving ability to org and user profile
v2.1.13 (18 Mar 2020)
Fix:
- Popup text editor, small edge case issues
v2.1.12 (18 Mar 2020)
New:
- Quickstart guide
Fix:
- Fully prevent agent from attempting to edit org or user field that they don't have write access to
- RTE on default value tweak
- Fix on issue notification
- Fix on Draft mode when editing profile issue in Big editor
- Fix on big editor when saying No to discard causing editor to have display issue
- Fix on user/org when changing tags cause no immediate affect on the app (e.g. notices do not show and need reload to see such notices)
- Changes notification edge case issues
- Do not save org or user fields immediately but onBlur on ticket
v1.1.6 (22 Nov 2018)
New:
- Show field history / field changes
- Show highlighted tags if these tags exist on ticket
- Telemetry implemented
- Has draft mode for text editor (allow to discard changes)
Fix:
- Date field value save/read bugfix
- Checkbox field value fixed on user & org profile
- Some improvements on app appearance
v1.1.1 (25 Sep 2018)
New:
- Support all field types of Zendesk (except multi-select field)
- Allow to put custom CSS into the app to customise app appearance
- Show field description (the (i) icon of each field)
- Now also runs on user profile and organisation profile
Fix:
- Date picker does not show properly for date fields
- Some improvements on app appearance
v1.0.6 (26 Jul 2018)
New:
- Date field is fully supported
- Allow to disable Rich Text Editor for text/multiline fields
- Allow to defined extra config in the app settings
Fix:
- Increase security to prevent XSS
v1.0.4 (15 Jun 2018)
New:
- Tags field is fully supported
Fix:
- Some minor fixes for app appearance
v1.0.2
Sticky Notes has been released to the marketplace.
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