Below you'll find some of the main differences between Lovely Views and Zendesk's standard views interface. Lovely Views has all the features of standard views, plus lots more.
Standard Views | Lovely Views | |
Maximum number of views visible at once | 30 shared views | Unlimited |
Organize views into folders and sub-folders | No | Yes |
Advanced search and view toolkit (via Quickie app) | No | Yes |
Bulk edit tickets | Yes | Yes |
Simple merge tickets | Yes | Yes |
Advanced merge tickets | No | Yes |
Maximum number of tickets per page | 15 or 30 | 200 |
Sort tickets in a view using up to 3 columns | No | Yes |
Customize how personal and ungrouped views are displayed | No | Yes |
Enhanced ticket previews, that include all comments and additional information, and also allow actions on tickets | No | Yes |
Unread / read tickets indication and filtering | No | Yes |
Bookmarking tickets | No | Yes |
Text wrapping option in view so text isn't truncated | No | Yes |
Various Dark Modes | No | Yes |
Favorite views | No | Yes |
My ticket tabs view | No | Yes |
Current ticket activity view for admins and team leaders | No | Yes |
Home view feature to start on and easily return to your most used view | No | Yes |
Top bar view list for quick access to the views at any time | No | Yes |
Search views without having to go into the Admin Centre | No | Yes |
Backup and restore | No | Yes |
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