When you’re working a high-volume Zendesk queue, bulk actions are useful, but the standard “select tickets on this page” approach can turn into slow, repetitive work once a view spans multiple pages.
Lovely Views includes a Select all pages option so you can apply bulk actions across an entire view in one go, without selecting tickets page by page.
When “Select all pages” is useful
Use this when you need to apply the same bulk action to a large set of tickets and the view spans multiple pages.
Common situations:
Clearing or resetting queues after a backlog spike
Applying routing or ownership changes across a full view
Tagging a whole slice of tickets for reporting or automation
Running periodic cleanup on older tickets
What it enables in Lovely Views
Select all pages lets teams take action across the full result set, not just what’s visible on the current page.
Typical large-scale actions:
Queue resets with bulk status updates
Routing fixes after workflow or group changes
Automation and reporting support for triggers, tracking or audits through bulk tagging
Housekeeping for tickets that no longer need active attention
Built-in control for safer bulk actions
Select all pages is powerful, so Lovely Views gives admins control over who can use it.
The feature can be:
Available to all agents
Limited to admins only
Disabled entirely
This flexibility helps teams balance speed with safety, especially in environments where large-scale changes should be tightly controlled.
When teams choose to limit or disable it
Some teams prefer to restrict Select all pages when:
Agents are still learning workflows
Views contain mixed tickets that shouldn’t be updated together
Bulk changes need extra review before being applied
In those cases, limiting or disabling the feature helps reduce risk without affecting day-to-day ticket handling.
For configuration details, see Select all pages in the Lovely Views user guide.
Try Lovely Views for free
Lovely Views gives teams more control over how they manage ticket queues in Zendesk, especially when views get large.
You can explore all features with a free trial on the Zendesk Marketplace.
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