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Favorites & filters coming soon to Lovely Views

Very soon individual agents will be able to select their favorite views so they will then appear in a Favorites folder at the top of the views list. This will give the agents extra easy access to the views that they regularly use.


Also, Filters will be coming to the views in Lovely Views that will be the same as the filters that Zendesk recently introduced to standard views. We will then extend the capabilities of the filters beyond what the standard Zendesk views is providing.


These new features will be released within the next couple of months.

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