Below you'll find the main differences between Lovely Views and Zendesk's standard views interface. Lovely Views has all the features of standard views, plus lots more.
| Standard Views | Lovely Views | |
| Maximum number of views visible at once | 12 | Unlimited |
| Organize views into groups and sub-groups | No | Yes |
| Integrated search | No | Yes |
| Number of recent searches displayed | No | 10 |
| Save searches for later use | No | Yes |
| Bulk edit tickets | Yes | Yes |
| Merge tickets | Yes | Yes |
| Advanced merge tickets | No | Yes |
| Maximum number of tickets per page | 15 or 30 | Unlimited* |
| Sort tickets in a view using up to 3 columns | No | Yes |
| Customize how personal and ungrouped views are displayed | No | Yes |
| Enhanced ticket previews, that include all comments and additional information about tickets. | No |
Yes |
|
Unread / read tickets indication and filtering |
No |
Yes |
| Bookmarking tickets | No |
Yes |
| Text wrapping option in view so text isn't truncated | No |
Yes |
| Various Dark Modes | No |
Yes |
| My ticket tabs view | No |
Yes |
| Current ticket activity view for admins and team leaders | No |
Yes |
| Home view feature to start on and easily return to your most used view | No |
Yes |
| Top bar view list for quick access to the views at any time | No |
Yes |
| Search views without having to go into the Admin Centre | No |
Yes |
* For performance reasons, we recommend not setting 'tickets per page' higher than 200.
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