Below you'll find the main differences between Zendesks' built-in views interface, Lovely Views Classic and Lovely Views PLUS.
NOTE: Zendesk is deprecating ZAF v1 on 14th Oct 2019, so Lovely Views Classic will be decommissioned then.
|Built-in Views||Lovely Views Classic (ZAF v1)||Lovely Views PLUS|
|Maximum number of views visible at once||12||No limit||No limit|
|Organize views into groups and sub-groups||No||Yes||Yes|
|Number of recent searches displayed||N/A||N/A||10|
|Save searches for later use||No||No||Yes|
|Bulk edit tickets||Yes||Yes||Yes|
|Advanced merge tickets||No||Yes||Yes|
|Maximum number of tickets per page||15 or 30||No limit*||No limit*|
|Sort tickets in a view using up to 3 columns||No||Yes||Yes|
|Customize how 'Personal' and ungrouped views are displayed||N/A||Yes||Yes|
|Enhanced ticket previews, that include all comments and additional information about tickets.||No||No||Yes|
* For performance reasons, we recommend not setting 'tickets per page' higher than 100.