Below you'll find the main differences between Zendesks' built-in views interface, Lovely Views Classic and Lovely Views PLUS.
NOTE: Zendesk is deprecating ZAF v1 on 14th Oct 2019, so Lovely Views Classic will be decommissioned then.
| Built-in Views | Lovely Views Classic (ZAF v1) | Lovely Views PLUS | |
| Maximum number of views visible at once | 12 | No limit | No limit |
| Organize views into groups and sub-groups | No | Yes | Yes |
| Integrated search | No | Yes | Yes |
| Number of recent searches displayed | N/A | N/A | 10 |
| Save searches for later use | No | No | Yes |
| Bulk edit tickets | Yes | Yes | Yes |
| Merge tickets | Yes | Yes | Yes |
| Advanced merge tickets | No | Yes | Yes |
| Maximum number of tickets per page | 15 or 30 | No limit* | No limit* |
| Sort tickets in a view using up to 3 columns | No | Yes | Yes |
| Customize how 'Personal' and ungrouped views are displayed | N/A | Yes | Yes |
| Enhanced ticket previews, that include all comments and additional information about tickets. | No | No | Yes |
* For performance reasons, we recommend not setting 'tickets per page' higher than 100.
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