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Escalator Release Notes

Change Log

The app has had the following changes:

v1.0.7

  • Bugfix: The Escalator UI now prevents you from escalating closed tickets

v1.0.6

  • Bugfix: Fix for error causes by "Automatic Answers" beta feature from Zendesk

v1.0.5

  • Bugfix: Ensure tags for vendors are formatted correctly

v1.0.4

  • Bugfix: Fix for missing app title

v1.0.3

  • Bugfix: Missing translation error for title

v1.0.2

  • Bugfix: JavaScript error when running without ticket assignee

v1.0.1

  • Allows to inherit or set status

v1.0.0

  • Allows to inherit custom fields, assignee, tags from parent ticket
  • Support placeholders in subject and comment

v0.6.2

  • Opens attachment in new window
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Comments

  • Avatar
    Ryan Nguyen

    Version 1.0.0 is now available with the support of inherit assignee, ticket fields, ticket tags as well as applying placeholders in subject and comment for the escalated ticket.

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