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Lovely Views Release Notes

Change Log

The app has had the following changes:

v1.5.75

  • [new] New option to force times to display using AM/PM 12 hour clock for locales where it's used.
  • [improvement] Lovely Views now formats times and dates much more consistently with how Zendesk formats them.
  • [improvement] Updated translations.
  • [bugfix] Fixes for problems displaying and sorting dates in non-English languages.

v1.5.74

  • [bugfix] Fixes for sorting tickets.

v1.5.73

  • [improvement] Improved compatibility

v1.5.72

  • [bugfix] Fixes for 'app code checks' being performed by Zendesk that were blocking Lovely View updates from being installed.
  • [bugfix] Fixes for restoring and permanently deleting tickets in the special 'Deleted' view.
  • [bugfix] Fixed 'missing translation' error in the special 'Suspended' view.
  • [bugfix] Formatting fixes for the 'bulk action' toolbar.

v1.5.71

  • [bugfix] Fixed issue where "Clone view" was taking users to the "New view" screen instead.
  • [bugfix] Fix for missing translation error when manually updating.

v1.5.70

  • [bugfix] Fix for bug with sorting by requester.

v1.5.69

  • [bugfix] Minor change.

v1.5.68

  • [improvement] Updated translations.
  • [improvement] Code-level improvements.
  • [bugfix] Fix for "Cannot read 'stage' of undefined" error.

v1.5.67

  • [improvement] When a view is opened, all parents are expanded so it's visible in the left pane.
  • [improvement] Non-admins can now delete tickets if they have role/user permissions to do so.
  • [bugfix] Fix for view counts that show up as ‘~’ and never refresh.

v1.5.66

  • [bugfix] Prevent race condition when switching to Lovely Views from other apps.

v1.5.65

  • [improvement] Can now include a title with searches (searchtitle:'My Search').

v1.5.64

  • [improvement] The current view or search results are now refreshed when switching to Lovely Views.
  • [improvement] Removed minimum time between re-fetching search results. Previously if you re-ran a search within 30 seconds, you wouldn't get updated results.

v1.5.63

  • [improvement] Support for additional languages (Danish, Dutch, French, German, Italian, Japanese and Spanish) for column headings and values.
  • [bugfix] Fixed sorting issue for specific languages.

v1.5.62

  • [bugfix] Deleted tickets are now available in their own special view, similar to Suspended tickets.

v1.5.61

  • [bugfix] Fixed displaying counter issue caused by recent Zendesk updates

v1.5.60

  • [bugfix] Fixed issue receiving "Page not found" error upon editing a view
  • [bugfix] Fixed issue of not returning to Lovely Views after closing a ticket

v1.5.59

  • [bugfix] Fixed issue where closing all tabs (tickets, users, etc) would leave you on a blank page instead of taking you back to Lovely Views.

v1.5.58

  • [bugfix] Fixed issue where columns would disappear when updating grouping and sorting
  • [bugfix] Can now sort by 'Next SLA Breach'
  • [bugfix] Sorting and grouping for most views now matches up closer to the default view interface

v1.5.57

  • [bugfix] Fixed bug for tickets with no subject. If a ticket has no subject, we now use the first part of the initial comment.

v1.5.56

  • [bugfix] Fix for e.replace error

v1.5.55

  • [bugfix] Fixed bug where the user data field wasn't being hidden.
  • [bugfix] Fixed problem where some users would get a gray screen when trying to perform bulk deletes or joins.

v1.5.54

  • [bugfix] Fixed problem where when clicking on suspended tickets, you'd get an error or a blank screen.
  • [bugfix] Updated time library to fix JS error

v1.5.53

  • [improvement] Refinements to how Lovely Views handles ticket changes. This is a follow-up to the 'refresh' bug that was fixed in v1.5.51.

v1.5.52

  • [bugfix] Fix for 'auto-expand' bug. View groups should not auto-expand when there are other view groups (or sub groups) which happen to have same name

v1.5.51

  • [bugfix] Fix for 'refresh' bug. After working on a ticket and returning to Lovely Views, Lovely Views didn't always display up to date information on that ticket.

v1.5.50

  • [bugfix] If the call to get views failed, every subsequent call would display a fail warning, whether or not it actually failed.

v1.5.49

  • [bugfix] When naming views, spaces around double colons are now removed, so "Group name::View" name is now treated the same as "Group name :: View name"

v1.5.48

  • [bugfix] Fixed issue where views weren't always refreshing when tickets were updated.
  • [bugfix] Fixed problem where 'Reset sort order' didn't work if you clicked it within 30 seconds of loading a view.

v1.5.47

  • [bugfix] Better time and date formatting for non-English locales.

v1.5.46

  • [bugfix] Fixed problem where ‘Show Descriptions’ was interferring with non-search views
  • [bugfix] Removed dependance on unsupported APIs for various functions, including date formatting

v1.5.45

  • [bugfix] Fixed missing search icons

v1.5.44

  • [bugfix] Various fixes to search, ticket ordering, and view refreshing
  • [improvement] Search now behaves more like other views

v1.5.43

  • [bugfix] Various bug fixes and optimizations

v1.5.41

  • [improvement] SLA times now appear in the ticket summary when you mouseover a ticket.
  • [bugfix] SLA times have been adjusted to better mirror what the default views display.

v1.5.40

  • [bugfix] Fix for changes ZD made to URL handling

v1.5.39

  • [improvement] Re-organized ‘ticket save’ trigger to use Zendesk approved APIs

v1.5.38

  • [bugfix] Fixes and improvements for sorting and grouping

v1.5.37

  • [bugfix] Updated AJAX call to use newer API

v1.5.36

  • [bugfix] Bugfixes and updated telemetry

v1.5.35

  • [bugfix] Edit View and Clone View menu items are now hidden for non-admins

v1.5.34

  • [bugfix] Fixed problems with advanced grouping and sorting.

v1.5.33

  • [feature] You can now include ‘Personal’ views in the view groups. You also have the option of renaming it, or moving it to the top or bottom of the list.

v1.5.32

  • [bugfix] View counts are no longer removed before checking for new numbers.

v1.5.31

  • [feature] Added Shift+Click selection. Select a row, then Shift+Click a second row, and all the rows between the two are selected.

v1.5.30

  • [feature] Improved date handling for ‘Next SLA Breach’ column

v1.5.29

  • [feature] Better ticket previews

v1.5.28

  • [bugfix] Left pane would occasionally lose it’s styles

v1.5.26

  • [bugfix] Switched to more efficient REST request

v1.5.20

  • [bugfix] Loading problems fixed.

v1.5.19

  • [bugfix] Search works again

v1.5.18

  • [bugfix] Refresh view when a ticket is updated.

v1.5.17

  • [bugfix] Delete many is an admin only feature.

v1.5.15

  • [feature] Added nice representation for SLA tickets.

v1.5.14

  • [bugfix] Removed confusing setting minRefreshTime.

v1.5.13

  • [feature] Broadcasting system replaced with radar listening service.

v1.5.12

  • [bugfix] Sanitized on hover popup from html.

v1.5.11

  • [bugfix] Telemetry update message now disappears after an update.
  • [bugfix] Lovely views now has the correct css and js loaded.

v1.5.9

  • [bugfix] No longer DOM error when starting the app without being already on it.

v1.5.8

  • [bugfix] Bulk edit mode working again after Zendesk’s API changes. More info…

v1.5.6

  • [bugfix]: All groups permissions are now loaded properly

v1.5.1

  • [feature] Search improvements
  • [feature] Search within views
  • [feature] Collapsible tree view
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Comments

  • Avatar
    Ryan Nguyen

    New version available!

    v1.5.60

    [bugfix] Fixed issue receiving "Page not found" error upon editing a view
    [bugfix] Fixed issue of not returning to Lovely Views after closing a ticket

  • Avatar
    Ryan Nguyen

    New Lovely View version is now available!

    Due to Zendesk recent updates, ticket counters are not displaying well in Lovely Views. This is now fixed in version 1.5.61

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