Change Log
The app has had the following changes:
v1.5.75
- [new] New option to force times to display using AM/PM 12 hour clock for locales where it's used.
- [improvement] Lovely Views now formats times and dates much more consistently with how Zendesk formats them.
- [improvement] Updated translations.
- [bugfix] Fixes for problems displaying and sorting dates in non-English languages.
v1.5.74
- [bugfix] Fixes for sorting tickets.
v1.5.73
- [improvement] Improved compatibility
v1.5.72
- [bugfix] Fixes for 'app code checks' being performed by Zendesk that were blocking Lovely View updates from being installed.
- [bugfix] Fixes for restoring and permanently deleting tickets in the special 'Deleted' view.
- [bugfix] Fixed 'missing translation' error in the special 'Suspended' view.
- [bugfix] Formatting fixes for the 'bulk action' toolbar.
v1.5.71
- [bugfix] Fixed issue where "Clone view" was taking users to the "New view" screen instead.
- [bugfix] Fix for missing translation error when manually updating.
v1.5.70
- [bugfix] Fix for bug with sorting by requester.
v1.5.69
- [bugfix] Minor change.
v1.5.68
- [improvement] Updated translations.
- [improvement] Code-level improvements.
- [bugfix] Fix for "Cannot read 'stage' of undefined" error.
v1.5.67
- [improvement] When a view is opened, all parents are expanded so it's visible in the left pane.
- [improvement] Non-admins can now delete tickets if they have role/user permissions to do so.
- [bugfix] Fix for view counts that show up as ‘~’ and never refresh.
v1.5.66
- [bugfix] Prevent race condition when switching to Lovely Views from other apps.
v1.5.65
- [improvement] Can now include a title with searches (searchtitle:'My Search').
v1.5.64
- [improvement] The current view or search results are now refreshed when switching to Lovely Views.
- [improvement] Removed minimum time between re-fetching search results. Previously if you re-ran a search within 30 seconds, you wouldn't get updated results.
v1.5.63
- [improvement] Support for additional languages (Danish, Dutch, French, German, Italian, Japanese and Spanish) for column headings and values.
- [bugfix] Fixed sorting issue for specific languages.
v1.5.62
- [bugfix] Deleted tickets are now available in their own special view, similar to Suspended tickets.
v1.5.61
- [bugfix] Fixed displaying counter issue caused by recent Zendesk updates
v1.5.60
- [bugfix] Fixed issue receiving "Page not found" error upon editing a view
- [bugfix] Fixed issue of not returning to Lovely Views after closing a ticket
v1.5.59
- [bugfix] Fixed issue where closing all tabs (tickets, users, etc) would leave you on a blank page instead of taking you back to Lovely Views.
v1.5.58
- [bugfix] Fixed issue where columns would disappear when updating grouping and sorting
- [bugfix] Can now sort by 'Next SLA Breach'
- [bugfix] Sorting and grouping for most views now matches up closer to the default view interface
v1.5.57
- [bugfix] Fixed bug for tickets with no subject. If a ticket has no subject, we now use the first part of the initial comment.
v1.5.56
- [bugfix] Fix for e.replace error
v1.5.55
- [bugfix] Fixed bug where the user data field wasn't being hidden.
- [bugfix] Fixed problem where some users would get a gray screen when trying to perform bulk deletes or joins.
v1.5.54
- [bugfix] Fixed problem where when clicking on suspended tickets, you'd get an error or a blank screen.
- [bugfix] Updated time library to fix JS error
v1.5.53
- [improvement] Refinements to how Lovely Views handles ticket changes. This is a follow-up to the 'refresh' bug that was fixed in v1.5.51.
v1.5.52
- [bugfix] Fix for 'auto-expand' bug. View groups should not auto-expand when there are other view groups (or sub groups) which happen to have same name
v1.5.51
- [bugfix] Fix for 'refresh' bug. After working on a ticket and returning to Lovely Views, Lovely Views didn't always display up to date information on that ticket.
v1.5.50
- [bugfix] If the call to get views failed, every subsequent call would display a fail warning, whether or not it actually failed.
v1.5.49
- [bugfix] When naming views, spaces around double colons are now removed, so "Group name::View" name is now treated the same as "Group name :: View name"
v1.5.48
- [bugfix] Fixed issue where views weren't always refreshing when tickets were updated.
- [bugfix] Fixed problem where 'Reset sort order' didn't work if you clicked it within 30 seconds of loading a view.
v1.5.47
- [bugfix] Better time and date formatting for non-English locales.
v1.5.46
- [bugfix] Fixed problem where ‘Show Descriptions’ was interferring with non-search views
- [bugfix] Removed dependance on unsupported APIs for various functions, including date formatting
v1.5.45
- [bugfix] Fixed missing search icons
v1.5.44
- [bugfix] Various fixes to search, ticket ordering, and view refreshing
- [improvement] Search now behaves more like other views
v1.5.43
- [bugfix] Various bug fixes and optimizations
v1.5.41
- [improvement] SLA times now appear in the ticket summary when you mouseover a ticket.
- [bugfix] SLA times have been adjusted to better mirror what the default views display.
v1.5.40
- [bugfix] Fix for changes ZD made to URL handling
v1.5.39
- [improvement] Re-organized ‘ticket save’ trigger to use Zendesk approved APIs
v1.5.38
- [bugfix] Fixes and improvements for sorting and grouping
v1.5.37
- [bugfix] Updated AJAX call to use newer API
v1.5.36
- [bugfix] Bugfixes and updated telemetry
v1.5.35
- [bugfix] Edit View and Clone View menu items are now hidden for non-admins
v1.5.34
- [bugfix] Fixed problems with advanced grouping and sorting.
v1.5.33
- [feature] You can now include ‘Personal’ views in the view groups. You also have the option of renaming it, or moving it to the top or bottom of the list.
v1.5.32
- [bugfix] View counts are no longer removed before checking for new numbers.
v1.5.31
- [feature] Added Shift+Click selection. Select a row, then Shift+Click a second row, and all the rows between the two are selected.
v1.5.30
- [feature] Improved date handling for ‘Next SLA Breach’ column
v1.5.29
- [feature] Better ticket previews
v1.5.28
- [bugfix] Left pane would occasionally lose it’s styles
v1.5.26
- [bugfix] Switched to more efficient REST request
v1.5.20
- [bugfix] Loading problems fixed.
v1.5.19
- [bugfix] Search works again
v1.5.18
- [bugfix] Refresh view when a ticket is updated.
v1.5.17
- [bugfix] Delete many is an admin only feature.
v1.5.15
- [feature] Added nice representation for SLA tickets.
v1.5.14
- [bugfix] Removed confusing setting minRefreshTime.
v1.5.13
- [feature] Broadcasting system replaced with radar listening service.
v1.5.12
- [bugfix] Sanitized on hover popup from html.
v1.5.11
- [bugfix] Telemetry update message now disappears after an update.
- [bugfix] Lovely views now has the correct css and js loaded.
v1.5.9
- [bugfix] No longer DOM error when starting the app without being already on it.
v1.5.8
- [bugfix] Bulk edit mode working again after Zendesk’s API changes. More info…
v1.5.6
- [bugfix]: All groups permissions are now loaded properly
v1.5.1
- [feature] Search improvements
- [feature] Search within views
- [feature] Collapsible tree view
New version available!
v1.5.60
[bugfix] Fixed issue receiving "Page not found" error upon editing a view
[bugfix] Fixed issue of not returning to Lovely Views after closing a ticket
New Lovely View version is now available!
Due to Zendesk recent updates, ticket counters are not displaying well in Lovely Views. This is now fixed in version 1.5.61