Submit a request

Support Centre

HeartRate Release Notes

Change Log

2.0.0

  • [new] A freshly new version to work with new Zendesk App Framework (2.0)
  • [new] can now use Zendesk ticket form as the survey, no need to define questions in the config anymore
  • [new] is now compatible with Field Marshal app to show/hide questions conditionally

1.0.11

  • [fix] several fix for styling and bugs
  • [new] allow to customise URL to set pre-define survey answers

1.0.8

  • [improved] show NPS score instantly when viewing ticket if the user happens to rate at the same time
  • [new] Show total feedback sent/received on user profile

1.0.5:

  • [new] Allow agent to unsubscribe / resubscribe the user
  • [new] Implement survey token for extra security
  • [new] Implement random distribution

1.0.1:

  • [fix] Bugfix unsubscribe link
Have more questions? Submit a request

Comments

Powered by Zendesk