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Major Quickie update: Advanced search, bookmarks, and more!

We’re thrilled to announce a significant update to Quickie that introduces game-changing features to help you manage your Zendesk tickets like never before. This major release brings advanced search capabilities, improved organization, and enhanced navigation—all designed to make your workflow smoother and more intuitive.

What's new?

  • Seek tab - Advanced search made easy

    The new Seek tab introduces powerful search functionality, allowing you to create detailed search criteria, customize the displayed results, and save your searches for quick access. Say goodbye to endless scrolling and find the right ticket in no time.

    Read more about this in the Seek user guide.



  • Bookmarks tab - Keep important tickets within reach

    Effortlessly retrieve key tickets with the new Bookmarks tab. Search through your saved bookmarks with ease, ensuring critical information is always at your fingertips whenever you need it.

    Find detailed instructions in the Quickie user guide - Bookmarks.



  • Activity tab - Track your recently accessed tickets

    Replacing the "My ticket tabs" folder, the new Activity tab offers a dynamic way to monitor your ticket history. Quickly find and revisit recently accessed tickets using the search function for fast retrieval.

    Explore this feature further in the Quickie user guide - Activity.



  • Heart tab - Stay informed and in control

    The Heart tab brings you the latest updates, settings, and announcements in one convenient location. Easily access configuration options and stay up-to-date with the latest information.

    For more information, visit the Quickie user guide - Heart.



  • Sidebar access - Easier navigation

    The ticket, user, and organization sidebar apps now feature a built-in toolbar and quick access options, making navigation to top bar functions and search tools even more seamless.

    Get the full details in the Quickie user guide - Find Quickie.



 

This update marks a major step forward in making Quickie more versatile and user-friendly. We’re excited for you to experience these powerful new tools and enhancements, designed to put you in control of your ticket management.

Discover everything you can do with Quickie by checking out the full Quickie user guide.

We value your feedback in making Quickie even better. Share your thoughts and reach out to our support team at apps@lovestockleaf.com or via the web form at Support: Lovestock & Leaf.

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